What Happens on Install Day
You don't need to be home. Here's what we need, what we do, and what you'll hear from us.
- 1
The Night Before
You get a text with a two-hour arrival window and the crew members' first names. If weather is moving in, that text comes with a new date instead, at no charge.
- 2
What We Need
Access to the front of the house, one outdoor outlet, and the driveway apron clear of cars. Dogs inside, please. Gate codes go in a text to Levi.
- 3
The Crew
Two people, working from the ground and the gutter line wherever the roofline allows. Most homes take one to three hours.
- 4
The Test
Every bulb is tested before we leave and the timer is set to your on-date. If you booked early and want the lights dark until Thanksgiving week, that's how we leave them.
- 5
After
You get a text with a photo of the finished install and a link for the balance. If anything looks off, reply to that text and we come back.